Refund and Returns Policy
At Sugar Sweet Fairy Costumes, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your item, we’re here to help. Please review our refund and return policy below:
Returns
- Buyers may return items within 14 days of delivery.
- To be eligible for a return, items must be unused, in their original condition, and include all original packaging.
Return Shipping
- Buyers are responsible for return postage costs.
- We recommend using a tracked shipping service to ensure your return reaches us safely.
Condition of Returned Items
- If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- Deductions for loss in value will be assessed on a case-by-case basis and communicated to the buyer.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed to your original method of payment within 7 days
Contact Us
For questions or to initiate a return, please contact us at info@sugarsweetfairycostumes.com. Please include your order number and details of the item(s) you wish to return.
